Privacy Policy

Privacy Policy

Effective Date: July 16, 2026

Last Updated: July 16, 2026

Glowberry Home respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how [LEGAL BUSINESS NAME], doing business as Glowberry Home (“Glowberry Home,” “we,” “us,” or “our”), collects, uses, discloses, stores, and protects personal information when you visit [WEBSITE URL], purchase our products, create an account, contact us, subscribe to marketing communications, or otherwise interact with our website, online store, advertisements, and services.

By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

This Privacy Policy should be read together with our Terms of Service, Refund Policy, and Shipping Policy.

1. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through:

  • Our website and online store;
  • Product purchases and order fulfillment;
  • Customer accounts;
  • Customer service communications;
  • Email and SMS marketing, where offered;
  • Promotions, surveys, giveaways, and product reviews;
  • Cookies, pixels, analytics tools, and similar technologies;
  • Our advertisements and social media interactions; and
  • Other interactions directly connected to Glowberry Home.

This Privacy Policy does not apply to independent third-party websites, platforms, applications, or services that we do not control.

2. Notice at Collection

Depending on how you interact with Glowberry Home, we may collect the following categories of personal information:

  • Identifiers and contact information;
  • Customer account information;
  • Order, transaction, and commercial information;
  • Payment and billing-related information;
  • Internet, device, and browsing activity;
  • Approximate location information;
  • Customer service communications and user-submitted content;
  • Marketing preferences;
  • Inferences concerning shopping interests and preferences; and
  • Other information you voluntarily provide.

We collect and use this information to process orders, deliver products, provide customer support, operate and secure our website, prevent fraud, personalize your shopping experience, measure website performance, communicate with you, and advertise our products.

We may disclose certain identifiers, device information, internet activity, and shopping activity to advertising and analytics partners. Depending on applicable state law, this activity may be considered the “sale,” “sharing,” or use of personal information for targeted advertising.

You may exercise applicable privacy choices by visiting Your Privacy Choices or contacting us using the information provided below.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including legal, accounting, security, fraud prevention, and dispute-resolution purposes.

3. Personal Information We Collect

3.1 Information You Provide Directly

We may collect information that you voluntarily provide, including:

  • Full name;
  • Email address;
  • Telephone number;
  • Billing address;
  • Shipping address;
  • Account username and password;
  • Order details;
  • Product preferences;
  • Gift recipient information;
  • Customer service requests;
  • Product reviews, photographs, comments, and feedback;
  • Marketing communication preferences; and
  • Any other information you choose to submit.

3.2 Order and Transaction Information

When you place an order, we may collect information such as:

  • Products viewed, added to the cart, or purchased;
  • Order number;
  • Purchase date;
  • Order value;
  • Discounts and promotional codes used;
  • Payment status;
  • Shipping method;
  • Delivery status;
  • Returns, refunds, exchanges, and cancellations; and
  • Communication related to the order.

3.3 Payment Information

Payments are processed by third-party payment providers.

Payment providers may collect your card number, expiration date, security code, billing address, bank information, digital wallet information, and other details required to authorize and process your payment.

Glowberry Home generally does not receive or store your complete payment card number. We may receive limited information such as the payment method, card brand, the last digits of the card, payment status, and transaction identifier.

3.4 Information Collected Automatically

When you visit or interact with our website, we and our technology partners may automatically collect information such as:

  • Internet Protocol address;
  • Browser type and version;
  • Device type;
  • Operating system;
  • Language settings;
  • Approximate location derived from your IP address;
  • Pages and products viewed;
  • Search queries;
  • Links and buttons clicked;
  • Referring and exit pages;
  • Date and time of access;
  • Session duration;
  • Shopping cart activity;
  • Advertising interactions;
  • Cookie identifiers;
  • Device identifiers; and
  • Website errors and performance information.

3.5 Information From Other Sources

We may receive personal information from third parties, including:

  • Our ecommerce platform provider;
  • Payment processors;
  • Shipping and fulfillment providers;
  • Fraud prevention and security providers;
  • Analytics providers;
  • Advertising and social media platforms;
  • Customer review platforms;
  • Email and SMS communication providers;
  • Affiliate or referral partners;
  • Publicly available sources; and
  • Other service providers that support our business.

Information received from third parties may be combined with information collected directly through our website.

4. How We Use Personal Information

We may use personal information for the following purposes:

4.1 Processing and Delivering Orders

  • Accepting and processing purchases;
  • Confirming payments;
  • Preparing and shipping orders;
  • Providing order and delivery updates;
  • Processing returns, refunds, and exchanges;
  • Providing receipts and transaction records; and
  • Responding to order-related questions.

4.2 Operating Our Website and Services

  • Creating and managing customer accounts;
  • Saving shopping cart preferences;
  • Displaying relevant products and content;
  • Maintaining website functionality;
  • Improving navigation and usability;
  • Analyzing website performance; and
  • Developing new products, features, and services.

4.3 Customer Service

  • Responding to questions and requests;
  • Investigating damaged, missing, or incorrect orders;
  • Providing product information;
  • Resolving complaints and disputes; and
  • Maintaining records of customer communications.

4.4 Security and Fraud Prevention

  • Authenticating customers and transactions;
  • Detecting suspicious or fraudulent activity;
  • Preventing unauthorized account access;
  • Protecting our website, customers, and business;
  • Enforcing our policies and agreements; and
  • Investigating security incidents.

4.5 Marketing and Advertising

  • Sending promotional emails or messages where permitted;
  • Displaying advertisements that may interest you;
  • Measuring advertising performance;
  • Creating advertising audiences;
  • Understanding customer interests;
  • Personalizing product recommendations; and
  • Evaluating marketing campaigns.

4.6 Legal and Business Purposes

  • Complying with legal, tax, accounting, and regulatory obligations;
  • Responding to lawful requests from government authorities;
  • Establishing, exercising, or defending legal claims;
  • Enforcing our Terms of Service and other policies;
  • Completing audits and financial reporting;
  • Managing business transfers or corporate transactions; and
  • Protecting the rights, property, and safety of Glowberry Home and others.

5. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, software development kits, local storage, and similar technologies.

These technologies may be used to:

  • Keep the website functioning properly;
  • Remember items in your shopping cart;
  • Remember your preferences;
  • Maintain your logged-in session;
  • Measure website traffic and performance;
  • Understand how visitors use our website;
  • Prevent fraud and improve security;
  • Personalize website content;
  • Measure advertising effectiveness; and
  • Provide personalized or targeted advertising.

5.1 Essential Cookies

Essential cookies are necessary for features such as checkout, account authentication, shopping cart functionality, security, and website navigation.

5.2 Analytics Cookies

Analytics cookies help us understand how visitors use our website, which pages are visited, how long visitors remain on the website, and whether technical errors occur.

5.3 Advertising Cookies

Advertising cookies and pixels may be used to measure campaigns, limit repeated advertisements, create audiences, and display advertisements based on your activity or interests.

5.4 Managing Cookies

You may manage non-essential cookies through our cookie preference tool, where available, or through your browser settings.

Blocking certain cookies may affect website functionality, saved preferences, shopping cart features, or checkout performance.

To manage your preferences, visit Cookie Settings.

6. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients:

6.1 Ecommerce and Website Providers

We may disclose information to companies that host, operate, maintain, or support our online store and website.

6.2 Payment Providers

We disclose transaction and billing information to payment processors, banks, card networks, and fraud prevention providers as necessary to process and secure payments.

6.3 Shipping and Fulfillment Providers

We may provide your name, shipping address, telephone number, email address, and order details to warehouses, fulfillment partners, shipping carriers, and delivery providers.

6.4 Customer Support and Communication Providers

We may use service providers to manage email, SMS messages, customer support, help desk requests, live chat, and order notifications.

6.5 Analytics and Technology Providers

We may disclose device information, identifiers, website activity, and transaction-related data to analytics, hosting, security, and performance providers.

6.6 Advertising and Social Media Partners

We may disclose identifiers, device information, browsing activity, advertising interactions, and purchase-related information to advertising and social media partners.

Depending on applicable law, these disclosures may be considered a sale, sharing, or processing of personal information for targeted advertising.

6.7 Professional Advisors

We may disclose information to lawyers, accountants, insurers, auditors, consultants, and other professional advisors where reasonably necessary.

6.8 Government and Legal Authorities

We may disclose personal information where required to comply with applicable law, a subpoena, court order, regulatory request, law enforcement request, or other valid legal process.

6.9 Protection of Rights and Safety

We may disclose information where reasonably necessary to investigate fraud, prevent harm, enforce our agreements, protect our legal rights, or protect the safety of our customers and others.

6.10 Business Transactions

Personal information may be disclosed or transferred as part of a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or other corporate transaction.

7. Sale, Sharing, and Targeted Advertising

We do not sell personal information for money in the traditional sense.

However, our use of advertising cookies, tracking pixels, analytics tools, and advertising platforms may involve disclosing personal information to third parties for personalized or targeted advertising.

Under certain state privacy laws, these disclosures may be considered the “sale” or “sharing” of personal information.

The categories of personal information that may be disclosed for these purposes include:

  • Identifiers;
  • Cookie and device identifiers;
  • Internet or electronic network activity;
  • Approximate location information;
  • Commercial and purchase information; and
  • Inferences about interests and shopping preferences.

The categories of third parties that may receive this information include advertising networks, analytics providers, social media platforms, and marketing technology providers.

Where required by applicable law, you may opt out by:

  • Visiting Your Privacy Choices;
  • Adjusting your cookie preferences;
  • Enabling a legally recognized universal opt-out preference signal; or
  • Contacting us at [PRIVACY EMAIL].

8. Universal Opt-Out Preference Signals

Where required by applicable law and supported by our systems, we process legally recognized universal opt-out preference signals, such as the Global Privacy Control signal.

These signals may communicate your request to opt out of the sale or sharing of personal information or its use for targeted advertising.

The signal generally applies to the browser or device from which it is sent. You may need to enable the signal separately on each browser or device you use.

If we can reasonably associate a valid preference signal with your customer account, we may apply the preference to that account where required by law.

9. Email and SMS Communications

9.1 Email Marketing

With your consent or where otherwise permitted by law, we may send promotional emails about products, offers, updates, and other Glowberry Home news.

You may unsubscribe from marketing emails by clicking the unsubscribe link included in the message.

Even after you unsubscribe from promotional communications, we may continue sending non-promotional messages related to your orders, account, customer service requests, security, or legal notices.

9.2 SMS Marketing

If we offer SMS marketing and you provide the required consent, we may send promotional or transactional text messages.

Consent to receive marketing text messages is not a condition of purchasing a product.

You may opt out by following the instructions in the text message, such as replying “STOP,” where applicable.

Message and data rates may apply depending on your mobile carrier and service plan.

10. Privacy Rights for United States Residents

Depending on your state of residence and whether the applicable privacy law applies to Glowberry Home, you may have some or all of the following rights:

  • The right to confirm whether we process your personal information;
  • The right to access personal information we maintain about you;
  • The right to request correction of inaccurate personal information;
  • The right to request deletion of personal information;
  • The right to obtain a portable copy of certain personal information;
  • The right to opt out of the sale of personal information;
  • The right to opt out of the sharing of personal information;
  • The right to opt out of targeted advertising;
  • The right to opt out of certain profiling activities;
  • The right to limit certain uses of sensitive personal information, where applicable;
  • The right to receive information about categories of information collected, used, or disclosed;
  • The right to appeal a decision concerning your privacy request; and
  • The right not to receive discriminatory treatment for exercising an applicable privacy right.

These rights are not absolute. We may deny or limit a request when permitted by law, including when information must be retained to complete a transaction, detect fraud, comply with legal obligations, exercise legal rights, maintain security, or preserve records required by law.

11. California Privacy Notice

This section supplements the rest of this Privacy Policy and applies to California residents to the extent that the California Consumer Privacy Act, as amended, applies to Glowberry Home.

11.1 Categories of Personal Information

During the preceding 12 months, we may have collected the following categories of personal information, depending on how customers interacted with us:

  • Identifiers: name, email address, telephone number, postal address, account identifiers, IP address, and device identifiers;
  • Customer record information: contact, billing, account, and customer service information;
  • Commercial information: products viewed, purchased, returned, exchanged, or added to a shopping cart;
  • Internet activity: browsing activity, page interactions, search activity, advertisement interactions, and cookie data;
  • Approximate geolocation: general location inferred from an IP address;
  • Audio or electronic information: customer service communications, reviews, photographs, or other content submitted by customers;
  • Inferences: likely interests, preferences, and shopping behavior; and
  • Sensitive personal information: account login credentials and payment-related information processed by authorized service providers.

We do not collect every category of information from every customer.

11.2 Sources of Personal Information

We may collect personal information directly from you, automatically through your device, through cookies and similar technologies, and from service providers, payment processors, shipping providers, advertising partners, social media platforms, and fraud prevention providers.

11.3 Business and Commercial Purposes

We use personal information for the purposes described in this Privacy Policy, including order processing, delivery, customer service, website operation, security, fraud prevention, analytics, advertising, personalization, and legal compliance.

11.4 Categories of Information Disclosed

During the preceding 12 months, we may have disclosed the categories listed above to service providers, contractors, payment processors, shipping providers, technology providers, analytics providers, advertising platforms, professional advisors, government authorities, and business transaction participants.

11.5 Sale or Sharing

We do not knowingly sell personal information for direct monetary payment.

Our use of advertising and analytics technologies may constitute selling or sharing identifiers, device information, internet activity, approximate location information, commercial information, or inferences under California law.

California residents may opt out through Your Privacy Choices.

11.6 Sensitive Personal Information

We use sensitive personal information only for purposes reasonably necessary to provide requested products and services, process payments, maintain accounts, prevent fraud, maintain security, and comply with applicable law.

We do not use sensitive personal information to infer characteristics about consumers unless clearly disclosed and permitted by applicable law.

11.7 California Consumer Rights

Subject to applicable exceptions, California residents may have the right to:

  • Know the categories and specific pieces of personal information collected;
  • Know the sources, purposes, and categories of recipients;
  • Request deletion;
  • Request correction;
  • Opt out of sale or sharing;
  • Limit certain uses of sensitive personal information; and
  • Exercise privacy rights without unlawful discrimination.

12. How to Submit a Privacy Request

You may submit an applicable privacy request by:

Your request should include:

  • Your full name;
  • The email address associated with your account or order;
  • Your state of residence;
  • The type of request you are making; and
  • Any information reasonably necessary to identify the applicable account, transaction, or personal information.

We will respond within the timeframe required by applicable law.

13. Verification, Authorized Agents, and Appeals

13.1 Verification

We may need to verify your identity before completing a request.

Verification may require matching information you provide with information already maintained in our records. We will request only information reasonably necessary to verify the request.

If we cannot verify your identity or authority, we may deny or limit the request as permitted by law.

13.2 Authorized Agents

Where permitted by law, you may designate an authorized agent to submit a request on your behalf.

We may require evidence that the agent has permission to act for you and may also ask you to verify your identity directly with us.

13.3 Appeals

If we deny your privacy request and your state provides a right to appeal, you may submit an appeal by emailing [PRIVACY EMAIL] with the subject line “Privacy Request Appeal.”

Please include the original request, our response, and the reason you believe the decision should be reconsidered.

14. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

Retention periods may depend on:

  • The duration of our relationship with you;
  • The time required to process and deliver an order;
  • Customer service and warranty needs;
  • Tax, accounting, and financial reporting requirements;
  • Fraud prevention and security requirements;
  • Applicable statutes of limitation;
  • Pending or anticipated disputes;
  • Contractual obligations; and
  • Other legal or regulatory requirements.

When personal information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it.

15. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include access controls, secure technology providers, encryption during transmission where appropriate, fraud monitoring, account authentication, and limited access to personal information.

However, no website, database, internet transmission, or information storage system can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of your account credentials and for using a secure device and network when accessing your account.

If you believe your account or personal information has been compromised, contact us promptly at [SECURITY EMAIL].

16. Children’s Privacy

Glowberry Home sells products that may be purchased for children, but our website, online store, customer accounts, checkout services, and marketing programs are intended for adults.

Our services are not directed to children under 13 years of age, and we do not knowingly collect personal information directly from children under 13.

A parent, legal guardian, or responsible adult should place any order involving a product intended for a child.

If we learn that we have collected personal information directly from a child under 13 without legally required parental consent, we will take reasonable steps to delete it.

A parent or guardian who believes that a child has provided personal information may contact us at [PRIVACY EMAIL].

Where required by applicable law, we do not knowingly sell or share the personal information of consumers under 16 years of age without the required affirmative authorization.

17. Third-Party Websites and Services

Our website may include links to third-party websites, applications, social media platforms, payment services, or other independent services.

We do not control the privacy or security practices of independent third parties.

Your interactions with a third-party service are governed by that third party’s privacy policy and terms. We recommend reviewing those policies before providing personal information.

18. International Visitors

Glowberry Home primarily operates and offers products to customers in the United States.

If you access our website from another country, your personal information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.

Privacy and data protection laws in those locations may differ from the laws in your country of residence.

19. Financial Incentives

We do not currently offer a financial incentive or price difference in exchange for collecting, selling, or sharing personal information.

If we introduce a loyalty program, discount, promotion, or other program that qualifies as a financial incentive under applicable privacy law, we will provide the required notice before you participate.

20. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, services, technology, legal requirements, or privacy practices.

When we make changes, we will post the revised policy on this page and update the “Last Updated” date.

When required by law, we may provide additional notice or request your consent before materially changing how we use previously collected personal information.

21. Contact Us

For questions, privacy requests, complaints, or concerns about this Privacy Policy, contact:

Glowberry Home
Legal business name: [KAMALEON GLOBAL LLC]
Privacy email: [glowberryhome@gmail.com]
Customer service email: [glowberryhome@gmail.com]
Security email: [glowberryhome@gmail.com]
Mailing address: [glowberryhome@gmail.com]
Website: [https://glowberryhome.com/L]
Telephone: [CUSTOMER SERVICE PHONE, IF AVAILABLE]

Please include “Privacy Request” in the subject line when contacting us about your personal information.